1. Introduction
Welcome to Learno ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform.
2. Information We Collect
Personal Information
- Account Information: Name, email address, password (encrypted)
- Profile Information: Learning preferences, goals, skill level
- Payment Information: Processed securely by Paddle (we do not store card details)
Usage Information
- Learning plans created and progress
- Quiz scores and performance data
- Chat conversations with our AI assistant
- Device information, IP address, browser type
3. How We Use Your Information
- Provide and personalize our learning services
- Generate AI-powered learning content tailored to your goals
- Process payments and manage subscriptions
- Send important updates about your account or service
- Improve our platform and develop new features
- Respond to your inquiries and provide support
4. Data Sharing
We do not sell your personal information. We may share data with:
- Paddle: Our payment processor for subscription management
- AI Providers: To generate personalized learning content (data is anonymized)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted password storage using bcrypt
- Secure cloud infrastructure with regular backups
- Access controls and monitoring
6. Your Rights (GDPR)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your account and data
- Portability: Export your data in a readable format
- Objection: Opt-out of certain data processing
To exercise these rights, contact us at [email protected]
7. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where required by law for longer retention.
8. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or platform notification.
11. Contact Us
For questions about this Privacy Policy or our data practices:
Email: [email protected]